FAQ

All the answers to frequently asked questions

All of the information concerning the shipment of your case

Covers are delivered with express courier.   

Usually within 72 hours of the time of purchase.   

Yes. Once the case is confirmed, in Step 3 of the checkout process, the delivery address is automatically assumed to be the same as the invoice address already entered. By unclicking the flag, a form will appear for you to enter an alternate delivery address.

We let them visit all the globe: Europe, South and North America, Asia, Africa and Oceania.

Information about methods of payment.

We accept PayPal as well as credit cards, or payment upon delivery.

Information regarding the creation of the product and the materials used.

The cases are made of silicone (polyurethane). If a case a particular model is made of different material or presents different colors, it will be stated in the product’s description.

Our wallet cases are designed to have an interior shell made of silicone (polyurethane) combined with an outer foldable casing that can be used as a support for your smartphone.

The smart case has a semi-transparent outer shell and a foldable covering that makes the use of your tablet even more comfortable and easy.

All other information pertaining to the products.

Cases start from 19.90 €.

The program automatically requires a minimum pixel quality. If the photo is too small or not defined well enough, it will be possible to enlarge it only to a certain point, so that a poor print quality is avoided. On the printed case, the parts around the edges of the photo will remain white, as they appear in the web configurator.

No, all personal user data and images are protected.

Our clients’ satisfaction is of utmost importance to us. For that reason, our staff is always available to respond to any of your questions or concerns. For the issues regarding shipping methods or the case itself, please write to info@personalizzalo.it and one of our operators will contact you back as soon as possible.

Information pertaining to the printing of the cases and their appearance once printed.
The printing covers the back part of the soft cover and blends onto the sides of the cover with a small transparent edge.
The customized printing is applied on the front and on the back, as indicated in the configurator.
The customization and printing of the smart cases are applied on the front.
No, all the materials used are warranty certified to guarantee their safety.
The case is processed and printed with highly reliable materials, which guarantees unlimited duration as long as the user is careful to treat the case properly and not expose it unnecessarily to risks.
Information regarding the management or modification of your order.
Yes. Select “My orders” (in the upper right part of the screen) in order to review the list of your orders. By clicking on “View”, to the right side of each order, it is possible to return to the original order, where you will find options to modify your data or cancel the order.
By clicking “My orders” (in the upper and right part of the screen), you can review the list of your orders. Each of them specifies the status: when “Confirmed”, the order has been registered and operators will arrange for its preparation as soon as possible, when “Prepared,” the order has been printed and will be dispatched within the following day.

Why Choose Us

We use only high-quality products and innovative techniques. We use a variety of materials, and we offer a wide range of products and gifts.

The goal of Personalizzalo is to create a simple but outstanding product that is characterized by attention to details in addition to exceptional print quality and color rendition. The quality of our customer service is of utmost importance to us.

Contact

Personalizzalo - EPol srls
Viale Sant'Ambrogio 17D
29121, Piacenza
Italy

info@personalizzalo.it

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